What are the pricing options for Voatz?

Voatz uses an adjustable tiered pricing model that varies based on election complexity, volume, and degree of customization. We work closely with each jurisdiction to account for all relevant details, including budget, number of voters, and time constraints.

Is Voatz compatible with other election vendors? How does mobile voting fit into the existing paper ballot infrastructure?

Voatz is designed to integrate with existing election operations to reduce logistical hurdles for election officials and provide a convenient, useful alternative for voters. Before a voting window opens, we work directly with jurisdictions and alongside other election vendors to create electronic versions of the ballots that are optimized for viewing on a smartphone interface. Every submitted mobile ballot also generates an official paper ballot for printing and tabulation at the jurisdiction.

If a voter doesn’t have a smartphone or compatible device, what are their options?

In public elections, Voatz is offered as an alternative voting method for voters who are unable to access the traditional options like voting in-person or via postal mail. In private elections, Voatz works closely with clients to determine if an alternative voting method is needed. We also offer our unique browser-based and tablet-based systems, which can be used on their own or in conjunction with our smartphone-based system.

What types of support does Voatz provide for election officials and voters?

Election officials receive a dedicated relationship manager who is available for any needs as they arise. For voters, Voatz maintains a full-time, fully-staffed help desk and support infrastructure accessible via the app, website, or phone. Support is available leading up to, during, and after the election.

How does Voatz train election officials?

Voatz has designed its system to fit as seamlessly as possible into existing election operations. All election officials receive comprehensive training, including live webinars, training manuals, instructional videos, and on-site support as needed. Our goal is to create a high degree of familiarity with the platform and equip election officials with the resources needed to confidently offer Voatz as a viable voting option.

How does Voatz train voters?

Voatz works closely with election officials to provide comprehensive voter training. We offer a variety of training materials, including voter guides, instructional videos, step-by-step workflows, FAQ, and live webinars, which are fully customizable for each election or voting event. We also offer full-time virtual support via a live help desk for anyone needing additional assistance. Most importantly, our expert designers continually update and modify the application to optimize intuitiveness and ease-of-use so voters feel comfortable using the app.

How does Voatz integrate with an existing elections process?

Voatz integration is similar to a typical absentee voting process:

  1. PROCESS VOTER REQUESTS – A voter requests to vote absentee from their jurisdiction and indicates they’d like to “vote mobile” (which often requires filling out the “absentee voter request form”). Election officials add the voter to a list of those who are eligible to receive a mobile ballot.
  2. PROVIDE VOTER LIST – The jurisdiction provides Voatz with a voter list of all those approved to use Voatz; all voters on the voter list receive an invitation to download and verify with Voatz.
  3. VERIFY & VOTE – Voters download the Voatz app to their smartphone and verify their identity, which is checked against the voter list. Once approved, the voter submits their ballot from their smartphone and a paper ballot is produced at the jurisdiction for tabulation. The voter also receives a ballot receipt confirming their selections. Both documents are digitally signed with an anonymous ID to preserve privacy.
  4. CONFIRM – After the election, an audit is conducted to confirm the tabulated paper ballots match the ballot receipts and the blockchain record.